If I were CX management I would blacklist them and need them to buy 3 tickets next time to mess around on the side, rather than to let them make troubles to your normal, loyal customers.
All of these won’t happen if I got an aisle seat at the first time.
4. Plus, the gentleman at 39F laid his seat back all the way as long as he was allowed to(this is his rights anyway), and a young couple at 40H and 40J carried an infant who occasionally cries(not that bad under the parents’ control). But all of these added together makes my travel experiences very very very BAD this time.
I never complain over my 30 years of flying experiences but until this time, I could not stop to do so.
From now on I will avoid CX as long as I could. Other airlines serve me much much better, and cheaper.
Sorry CX, you have lost a loyal frequent travelling customer. And if you guys keep your services this way, you will ultimately lose all your loyal customers.
P.S. Do
…。。